April spent three hours this morning attempting to work with her internet banking account. All sorts of problems that, the customer service manager explained, are to do with internet viruses, hacking into secure sites, blah blah blah. Then came the clincher. We use Macintosh and the programmers are so busy modifying their code that the Mac version has yet to be tested.
Wait a moment. As Mac users we basically don't experience any of these problems but we are placed at the back of the line when the programmers do their re-writes and testing to insure that the "majority" of users can continue to have a trouble-free experience. There's something wrong with that line of reasoning.
To have someone else explain, and thereby add a little credibility to my argument, take a look at this article by Mark Morford of the San Francisco Chronicle. Entitled Why Does Windows Still Suck? Why do PC users put up with so many viruses and worms? Why isn't everyone on a Mac? this makes for interesting reading. As Windows users, your experience may vary, but, as I told the Customer Service Manager, to his utmost astonishment, I have never had a virus on a Mac in nearly fifteen years on a variety of Mac machines and operating systems.
Do read the article. Its level of tragi-comedy puts the blame fairly and squarely on Microsoft's shoulders. Here is a small passage to put you in the mood:
Here is your brand new car, sir. Drive it off the lot. Yay yay new car. Suddenly, new car shuts off. New car barely starts again and then only goes about 6 miles per hour and it belches smoke and every warning light on the dashboard is blinking on and off and the tires are screaming and the heater is blasting your feet and something smells like burned hair. You hobble back to the dealer, who only says, gosh, sorry, we thought you knew -- that's they way they all run. Enjoy!